Nulal Refund Policy

Nulal reserves the right to determine whether a refund is warranted on a case-by-case basis. We strive to provide a satisfying shopping experience, but refunds are not guaranteed.

Eligibility for Refunds

Refunds may be considered under certain circumstances, including but not limited to:

- Product defects or damages (as determined by Nulal)
- Incorrect products (as determined by Nulal)
- Non-delivery (as determined by Nulal)

Refund Procedure

1. Contact Nulal's customer support to request a refund.
2. Provide reasonable evidence to support your claim (as determined by Nulal).
3. Nulal will review and respond to your request at our discretion.

Refund Methods

Refunds will be issued at Nulal's discretion, either through the original payment method or as store credit.

Refund Timeline

Refunds will be processed within a reasonable timeframe, as determined by Nulal.

Exceptions

Refunds are not guaranteed and may be denied for any reason, including but not limited to:

- Customized or personalized products
- Used or altered products
- Seller-specific policies
- Any other reason deemed valid by Nulal

Governing Law

This refund policy is governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

Dispute Resolution

Any disputes arising from this refund policy will be resolved through binding arbitration in Dubai, UAE, in accordance with the rules of the Dubai International Arbitration Centre.